vqadmin faq file Index 1. I keep getting "Unknown email" error when I try to edit a user! I am sure the user exists on the system, any idea? Answers... 1. I keep getting "Unknown email" error when I try to edit a user! I am sure the user exists on the system, any idea? (it was a way of vqadmin saying, I could not find the user, could be either the user does not exist, or inappropriate permissions on the acl that makes you unable to access vpasswd files). Doing make ---> make install fixes the file permissions on the cgi and the acl file. You have to edit the Makefile however to reflect your paths, mileage would vary).